Booking Information
4 star Hotel Taxerhof

Useful information for your holiday here in Radstadt

Arrival & departure

On day of arrival rooms, suites and studios are ready by 3.00 pm. On day of departure we kindly ask guests to vacate accommodation by 11.00 am. If you wish to depart later we can store your luggage in our changing room.

Prices for children

Prices for children are only valid when sharing parents room:

  • 0 to 3 years: € 12,00 per night
  • 4 to 9 years: € 35,00 per night
  • 10 to 14 years: € 47,00 per night
  • 15 to 17 years: € 68,00 per night

Prices for children staying in "Studio Deluxe", "Suite Edelweiß" or "Family Suite Deluxe" on request!

Equipment for babies & toddlers

We are pleased to provide the following equipment for our younger guests:

Cots, highchairs, baby tube, bottle warmers, kettles and baby monitors. Please let us know your requirements at time of booking.


Free internet access via Wi-Fi is available throughout the whole hotel.


Plenty of free parking available on the hotel area.

Washing machine & tumble dryer

In the basement you'll find a washing machine and a tumble dryer.
Available for our guests - extra charge.

Short stay supplement

Single room supplement in double room depending on season.

Resort taxes, definition of "Including all taxes"

Prices for rooms and suites are including tourism tax, apartment prices are excluding tourism taxes (€ 1,15 per person per night from 15 years).


Definition "Including all taxes" means incl. tourism tax for Radstadt.


Pets are only permitted on request!
Fee: € 15,00 per pet/night (excl. food)

In restaurant and spa areas pets are not allowed.


Please note our hotel has a non-smoking policy.

Payment & booking

To confirm your booking we require a deposit to be transferred to our bank account. Please use IBAN and BIC to ensure a transfer free of costs within the European Union.

Bank details

Bank: RAIKA Radstadt

IBAN: AT88 35049 000000 18077


Acc. No. 18077

Sort-code: 35049


Payments can be made cash, with EC-card (ATM card), Visa or Mastercard. Please note there is no reimbursment for meals not consumed.

Cancellation charges

The following cancellation conditions apply to summer 2020/2021

  • Free cancellation till 30 day’s before arrival
  • 70% cancellation fee till 14 days before arrival
  • 90% cancellation fee till the day of arrival
  • 100% with a no show


"Easy Winter Cancelation" apply’s to Winter 2021

  • Free cancellation till 30 day’s before arrival
  • 70% cancellation fee till 14 days before arrival
  • 90% cancellation fee till the day of arrival
  • 100% with a no show


FREE CANCELLATION SECURITY till 2 day’s before arrival
(apply’s to bookings till 12.04.2021)
So that you can plan your holiday carefree,
we guarantee a possibility to cancel for free if one of the following reasons apply to the situation:

  • There is a travel warning of the highest level for Salzburger land
  • The Corona „traffic light“ for the district St. Johann im Pongau is red
  • In the event of a border closing
  • If you get a positive test COVID-19 (You have to show us prove off the positive test result)
  • If you have to go in an officially ordered quarantine (submission of a notification)

Travel insurance

Unfortunately sometimes bookings have to be cancelled or cut short. To save hassle and unnecessary costs we recommend you take out Holiday Insurance (incl. helicopter rescue and more). We would be pleased to book your insurance for you.

Floor plans & room desciptions, miscellaneous

Rooms sizes stated include bathroom. Slight variations from floor plan possible. All prices in EURO. Errors & omissions excepted.